FAQs
FAQs – You Got Questions? We Got You.
🛍️ What is Beauty On The Break?
Beauty On The Break is a next-gen beauty destination built to spotlight underrepresented, founder-led brands, specifically those made for melanin-rich skin, textured hair, and on-the-go lifestyles. Think of us as your courtside plug for clean, multi-use beauty.
🚚 How long does shipping take?
We move fast—just like you.
Most orders ship within 3–5 business days, and you’ll get a tracking number the moment your package is on the way. Need it sooner? Choose our 2-day shipping option at checkout. Plus, enjoy free shipping on all orders $65+—because glowing shouldn’t have to wait.
📦 What’s your return policy?
We accept returns within 7 days of delivery for unused, unopened items in their original condition. Return shipping is on you, boo — but we’ll make the process as smooth as your leave-in conditioner. Check our Returns + Exchanges page for more.
💳 What payment methods do you accept?
We accept all major credit cards, Shop Pay, Apple Pay, Google Pay, and more. Klarna and Afterpay are coming soon — because we believe beauty should work with your budget.
🎁 Do you offer free gifts or samples?
Sometimes! We love a good surprise. Keep an eye on our announcement bar or subscribe to our emails for exclusive drops, promos, and gift-with-purchase offers.
🧴 Are all the products clean or cruelty-free?
Absolutely — every product is intentionally curated, prioritizing clean ingredients, ethical practices, and formulations designed to be safe and effective for melanin-rich skin and textured hair.
💌 How can I reach your team?
Shoot us a message through our Contact page or email us directly at hello@beautyonthebreak.com. We’re real people, ready to help.